Terms of Service
Last updated: June 11, 2025
Welcome to Marquee. These Terms of Service ("Terms") govern your access to and use of the Marquee platform, including our website, web application, and any related services (collectively, the "Service"), operated by Marquee ("we," "us," or "our"). By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and have the legal authority to enter into a binding contract to use the Service. By using Marquee you represent that you meet these requirements. The Service is intended for real estate professionals and businesses — by signing up you represent that you are using it for professional or commercial purposes.
2. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:
- Provide accurate and complete registration information.
- Notify us immediately at legal@getmarquee.co if you suspect unauthorised access to your account.
- Not share your account with third parties or allow others to use your credentials.
- Keep your contact email current so we can reach you regarding the Service.
3. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Use the Service to generate, publish, or distribute content that is defamatory, obscene, harassing, threatening, discriminatory, or otherwise unlawful.
- Violate the Fair Housing Act or any applicable fair housing or anti-discrimination laws in content you generate or publish through Marquee.
- Misrepresent properties, pricing, availability, or material facts in any AI-generated or published content.
- Attempt to reverse-engineer, decompile, or extract source code from the Service.
- Use automated scripts, bots, or scrapers to access or extract data from the Service beyond normal use.
- Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
- Circumvent any usage limits, subscription gates, or access controls.
- Resell, sublicense, or make the Service available to third parties without our written consent.
4. AI-Generated Content
Marquee uses Anthropic's Claude API to generate marketing copy, captions, and other content ("AI Content"). You acknowledge and agree that:
- You are responsible for reviewing AI Content before publishing. Marquee provides tools to help catch compliance issues, but the final decision to publish rests with you.
- AI Content may be inaccurate, incomplete, or unsuitable for your specific circumstances. Always verify facts, figures, and legal compliance before use.
- You are solely responsible for ensuring that all content you publish through Marquee complies with the Fair Housing Act, applicable real estate advertising regulations, MLS rules, and any other applicable law or professional standard.
- We do not guarantee that AI Content will be error-free, original, or free from third-party claims.
- Subject to these Terms and applicable law, you own the content you generate using the Service and provide to us for publishing on your behalf.
5. Social Media Publishing
When you connect a social media account (Facebook, Instagram, LinkedIn, X/Twitter) to Marquee, you authorise us to publish content to that account on your behalf using the OAuth permissions you grant. You agree that:
- You have the right and authority to publish to the connected accounts and pages.
- You remain solely responsible for all content published to your social media accounts via Marquee, including any content published by automated scheduling.
- You will comply with the terms of service of each social media platform to which you publish.
- You can revoke Marquee's access to any connected account at any time from your Profile → Connections page or via the relevant platform's settings.
6. Subscription, Billing, and Refunds
Access to paid features requires a paid subscription. Billing is handled by Stripe.
- Free trial: New accounts receive a 14-day free trial of Solo-tier features. No credit card is required to start a trial. At the end of the trial, your account reverts to the Free plan unless you subscribe.
- Paid plans: Subscriptions are billed monthly in advance. Your subscription renews automatically at the end of each billing period unless cancelled.
- Cancellation: You may cancel your subscription at any time through the billing portal (Company → Subscription → Manage billing). Cancellation takes effect at the end of the current paid period — you retain access until then.
- Refunds: Subscription fees are generally non-refundable except where required by law. If you believe you were charged in error, contact us within 14 days at legal@getmarquee.co.
- Plan changes: Upgrades take effect immediately. Downgrades take effect at the start of the next billing period.
- AI credits: Unused AI credits do not roll over to the next month and have no cash value.
- We reserve the right to change pricing with 30 days' notice to your registered email address. Continued use after a price change constitutes acceptance of the new pricing.
7. Intellectual Property
Our IP: Marquee and its underlying technology, design, trademarks, and software are owned by us or our licensors and are protected by intellectual property laws. These Terms do not transfer any ownership of our IP to you.
Your content: You retain ownership of the content and data you upload to Marquee (photos, listing details, brand assets). By uploading content you grant us a limited, non-exclusive, royalty-free licence to store, process, and display that content solely to operate and provide the Service to you.
Feedback: If you submit feedback, feature requests, or suggestions, you grant us a perpetual, royalty-free right to use that feedback to improve the Service without any obligation to you.
8. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you consent to our collection and use of data as described therein.
9. Third-Party Services
The Service integrates with third-party platforms including Meta (Facebook / Instagram), LinkedIn, X Corp, Stripe, Supabase, Anthropic, and others. Your use of those services is governed by their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party service.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR USE.
You use the Service at your own risk. We are not a licensed real estate broker, attorney, or financial adviser, and nothing in the Service constitutes legal, financial, or professional advice.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MARQUEE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow certain limitations of liability. In such jurisdictions our liability is limited to the greatest extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Marquee and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) content you generate, publish, or distribute using the Service; (c) your violation of these Terms; or (d) your violation of any third-party rights or applicable law.
13. Termination
By you: You may close your account at any time by contacting us at legal@getmarquee.co. Closing your account terminates your subscription at the end of the current paid period.
By us: We may suspend or terminate your account immediately and without notice if you violate these Terms, engage in fraudulent or abusive conduct, or if we reasonably believe your use poses a risk to the Service or to other users. We may also terminate the Service entirely with 30 days' notice.
Upon termination, your right to access the Service ceases immediately. Sections 4, 7, 10, 11, 12, and 15 survive termination.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the app at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service before the effective date.
15. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Monmouth County, New Jersey, and you consent to the personal jurisdiction of those courts.
Before filing any legal claim, you agree to contact us at legal@getmarquee.co and attempt to resolve the dispute informally for at least 30 days.